Business Partner Portal

Power Marketers or Power Brokers may access a pre-enrollment customer list, usage data and meter attributes, and set up rate codes for Rate Ready billing at our Business Partner Portal (BPP).

An email request must be sent to ohiochoiceoperation@aep.com to receive log-in information for both OKTA and the BPP. OKTA integrates with Microsoft Identity for authentication of external users for the BPP. Each requestor will need to select a person to be the External CRES Admin, and that person will be able to register and maintain users within the site. The External CRES Admin will receive an email with a User ID and log-in instructions for both okta and BPP platforms.

The External CRES Admin may grant "CRES User" level access to anyone in your organization. The External CRES Admin also can Revoke or Edit a user's access.

These platforms are located at:

Important Business Partner Portal Documents

• Ohio Power Business Partner Portal Instructions
• Ohio Power Letter Of Authorization - Frequently Asked Questions (FAQs)
• External CRES Admin User Guide to BPP/OKTA

Ohio Power LOA FAQs include the following examples:

• Exhibit A: Completed Ohio Power LOA
• Exhibit B: Multiple SDIs - Ohio Power LOA
• Exhibit C: LOA Failed Audit Notification

• This form can be used for both residential and non-residential customers if interval data is not requested:

  Ohio Power Customer Letter of Authorization for the Request of Historical Usage – Non IDR

• If you are requesting interval data, please use this form:

  Ohio Power Customer Letter of Authorization for the Request of Historical Usage - IDR

Note: All LOAs submitted to AEP are subject to periodic audits. Please refer to the LOA FAQ document for detailed information regarding LOA audit requirements CRES Provider assumes responsibility for any LOA uploaded on behalf of the their company.