Thank you for your patience.
System Maintenance Many online functions that require login will be unavailable from 1:00 AM - 7:00 AM ET on Sunday, 4/19.
If you have an urgent issue, please call our Customer Operations Center at 800-672-2231.
If you’re moving from an address within our service territory that isn’t listed on your account, you’ll need to add the account to your profile before transferring service.
If you’re moving from an address outside our territory, you can use our automated start service form.
Register for an online account with an active email address along with a phone number, address or account number.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800-672-2231.