Bills & Payments

• Must be enrolled in paperless billing. View benefits about paperless billing
• Payments can also be scheduled in advance (allow 2 business days).

Pay as a guest. Continue without User ID and Password.

• Pay by credit, debit, some ATM cards or e-check.
• A fee charged by our partner BillMatrix may apply. More details BillMatrix payments

  The service fee of $1.85 will be charged for a residential account and a fee of 2.95% will be charged for any non residential accounts by the service provider, BillMatrix. Non residential accounts can also pay via e-Check free of charge. While you will be paying your account with AEP Ohio, the full amount of the fee is passed to BillMatrix as the provider of this service. If you have any questions or problems with your payment, please contact BillMatrix at 1-800-611-0964.

  You will receive a confirmation code as proof of payment. AEP Ohio will be immediately notified of your payment through an electronic memo posting to your electric account. Payments received prior to 4:00 p.m. EST will be posted to your account that evening. Those made after 4:00 p.m. EST, on a weekend, or on a holiday will post on the next AEP Ohio business day. Posting schedules may vary on holidays.

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In-Person Payment Options

• Check, Cash or Money Order
• Payments are limited to those less than $10,000

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