Bills & Payments

• Must be enrolled in paperless billing. View benefits about paperless billing
• Free immediate payment now available. More details payment notification
• Payments can also be scheduled in advance (allow 2 business days).

Whats new?  Payments got simpler. Login and we'll take care of your account details. Pay as a guest.
• Pay immediately by credit, debit, some ATM cards, e-check (Business customers: e-check only).
• $1.85 fee collected by our partner BillMatrix. More details BillMatrix payments

  The service fee will be charged by the service provider, BillMatrix. While you will be paying your account with AEP Ohio, the full amount of the fee is passed to BillMatrix as the provider of this service. If you have any questions or problems with your payment, please contact BillMatrix at 1-800-611-0964.

  You will receive a confirmation code as proof of payment. AEP Ohio will be immediately notified of your payment through an electronic memo posting to your electric account. Payments received prior to 4:00 p.m. EST will be posted to your account that evening. Those made after 4:00 p.m. EST, on a weekend, or on a holiday will post on the next AEP Ohio business day. Posting schedules may vary on holidays.

  Once you have used this service, you can check your AEP Ohio account balances and initiate payments 24 hours a day, seven days a week. However, using this payment option one month does not obligate you to pay this way every month.

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• Payments cannot be scheduled in advance.

In-Person Payments Options

• Check, Cash or Money Order
• Payments are limited to those less than $10,000

My Bills