Thank you for your patience.
Historical hourly UFE factors (from January 2014 forward) will be posted on our website and updated monthly.
Beginning with the April 2015 files in the links below, UFE is expressed in Eastern Standard Time. Any files previous to April 2015 are expressed in Eastern Prevailing Time.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800-672-2231.
System Maintenance Many online functions that require login will be unavailable from 1:00 AM - 7:00 AM ET on Sunday, 7/19.
If you have an urgent issue, please call our Customer Operations Center at 800-672-2231.