Have a tree problem? Let’s start here.
First, let’s confirm the tree interference (in relation to the residence).
does not trim trees that are threatening to interfere with your service drop (the line that runs from our pole to your house). You are responsible for trees close to your service drop. When you are ready to trim the tree, give us two days' notice and we'll safely disconnect the service drop for you.
We'll also need your account information.
Finally, tell us a little about your issue
What's the tree location (in relation to the residence)?