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Neighbor to Neighbor Program

The AEP Ohio Neighbor to Neighbor Program lends a hand to those who are experiencing financial hardships and need help to get back on their feet. Administered by Dollar Energy Fund, the program provides eligible customers with a utility assistance grant applied directly to their bill.

Applying for Assistance

There are two options to apply.


Complete the online application

You'll need to provide:

  • A photo ID
  • Your most recent utility bill
  • Proof of income OR COVID-19 financial hardship including an unemployment filing notice or proof of unemployment benefits

Visit a community agency If you prefer, you can complete and submit an application in person. Community agencies may be able to offer a variety of assistance beyond just help with your electric bill.

Who is Eligible?

Households may be eligible for up to $350 in grants if:

  • They are behind on bill payment more than 30 days
  • Income is less than 300% of the federal poverty level guidelines due to job loss.
  • They are a customer of AEP Ohio.

Giving to the Neighbor to Neighbor Program

Interested in donating? Just a few extra dollars a month can help a neighbor in need. All donations are used to assist limited-income families in Ohio.

One time donation

Make an online donation through Dollar Energy Fund.

Make an online donation

Make a monthly donation through your bill

Sign up to donate an amount you choose from each bill. You can:

  • Choose a fixed monthly amount to donate, or
  • Round up your bill to the nearest whole dollar, donating the difference

Donate monthly

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