Thank you for your patience.
Enroll From Your Wallet is accessible within Business Partner Portal (BPP) and only registered CRES Providers can participate. This program allows CRES Providers to obtain a customer’s Service Delivery Identification (SDI) by asking the customer information only known by the customer; their phone number and last four digits of their Social Security Number or the amount of one of their last three bills. This customer specific information is input into the tool to search for the SDI. The CRES Provider must have potential customers sign an Ohio Power Letter of Authorization (LOA), as required by Rule 4901:1-10-24 section (E) and keep it on file for a minimum of one year.
Ohio Power conducts periodic audits of the participating CRES Providers in this program and may request the LOA based on random selection. CRES Providers must forward the Ohio Power LOA within two business days of the request. The PUCO shall be provided the results of each audit. To participate in this program Ohio Power requires a completed Enroll From Your Wallet (EFYW) agreement and a one-time non-refundable payment of $5,000.00.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800-672-2231.
Please login to manage your account.