Loading...

Processing your request

Thank you for your patience.

Glossary

As you begin to shop for a new electric provider, you'll hear some new terms and concepts that are used when participating in Customer Choice. Being familiar with these terms and concepts will aid in your selection of a provider, particularly when discussing and reviewing offers from providers.

Terms & Definitions

Aggregator

A person who contracts with customers to combine the customers' electric load for the purpose of purchasing retail electric generation service on an aggregated basis. The term does not include a governmental aggregator. View a list of Aggregators certified by the Public Utilities Commission.

Competitive Retail Electric Service (CRES) Provider

The company you choose to provide the generation of your electricity. Synonym: Competitive Service Provider (CSP).

Competitive Service Provider (CSP)

See Competitive Retail Electric Service (CRES) Provider.

Governmental Aggregator

The legislative authority of a municipal corporation, the board of township trustees of a township, or a board of county commissioners of a county that aggregates the citizens of a municipal corporation, township, or unincorporated areas of a county in accordance with Section 4928.20 of the Revised Code for the purpose of purchasing retail electric generation service on an aggregated basis. View a list of Governmental Aggregators certified by the Public Utilities Commission and operating in AEP Ohio territory.

Kilowatthour (kWh)

The standard measurement for the amount of electricity a customer uses.

Local electric utility

The company that delivers your electricity to your home or business. In other words, if you're currently an AEP Ohio customer, your local electric utility is AEP Ohio.

Price to compare

The price for an electric provider to beat for you to save money. You should use this amount to compare offers from competing providers. The price to compare appears on the monthly bill you receive from us. Your specific price to compare may vary from month to month, depending on how much electricity you use and when you use it. For AEP Ohio customers, the price to compare includes combined costs for generation and transmission services. Not all companies state price to compare in this same manner. Please check to make sure you are comparing similar charges.

Power Broker

A person who assumes the contractual and legal responsibility for the sale and/or arrangement for the supply of retail electric generation service to a retail customer without taking title to the power supplied. View a list of Brokers certified by the Public Utilities Commission.

Power Marketer

A person who assumes the contractual and legal responsibility for the sale and provision of retail electric generation service to a retail customer who had title to the electric power provided at some point during the transaction. To view a list of Marketers certified by the Public Utilities Commission.

Service Delivery Identifier number (SDI)

The number you must provide to your new provider when you're ready to switch; it is not the same as your account number. Your SDI number appears on your monthly electric bill from AEP Ohio.

For more general information, or to obtain an apples to apples comparison list of provider price options and contract terms you may visit the Public Utilities Commission of Ohio’s (PUCO) website. Or you may call the Public Utilities Commission of Ohio’s (PUCO) Consumer Hotline at 1-800-686-PUCO (7826).

Welcome back!

Please login to manage your account.