Thank you for your patience.
It’s our job to keep the power flowing to homes and businesses across Ohio, from installing new technology, equipment and poles to upgrading and expanding the electric grid. Below is a snapshot of some of the projects we’re working on in communities across Ohio.
This work is part of an ongoing plan that began in 2019 to improve reliability for our customers. Over the course of the five years (2019-2023), AEP Ohio will invest nearly $2 billion in infrastructure improvements.
Inspecting ~8k Miles of Electric Lines
Hazard Tree Removal From 1,110 Electrical Circuits
Replacing More Than 2k Electric Poles
Upgrading Over 150 Miles of Electric Lines
Select your area in Ohio below to learn more about work happening in your community.
Learn about our ongoing efforts to keep trees away from our power lines and equipment.
Electric transmission lines efficiently move electricity from one area to another where it can be delivered to customers. Learn more about current transmission projects in Ohio.
From upgrading electric equipment and trimming trees to responding during storms and dealing with the unexpected, our crews work hard to keep your power on.
AEPOhio.com and the AEP Ohio customer mobile app (com.aep.customerapp.aepohio).
Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each.
Throughout the site or app, we may provide links to resources and sites that are not part of AEPOhio.com or the AEP Ohio customer mobile app.
Passively collected information
Personally identifiable information
The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.
In addition, we may use elements of this information in the following situations:
Also, AEP Ohio reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.
AEP Ohio takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from AEP Ohio may not be secure.
If you would like to update your personally identifiable information or if you have questions
you provide any personally identifiable information through this site. Use of our web site after
This policy was last revised on December 13, 2017.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.672.2231.
Please login to manage your account.