Thank you for your patience.
We deliver electricity to your homes and businesses through our power lines and substations. You are paying AEP Ohio to deliver this service through various charges on your electric bill.
Your bill can change from month to month in two primary ways – through how much electricity you use or if there is a rate change.
How much you pay is determined by the market price of generation service, how much electricity you use and other charges such as taxes and fees.
You only pay for the electricity you use. The rates you pay are reviewed and approved by the PUCO. We're continually working to keep your electricity costs as low as possible. We work hard to make our processes more efficient to reduce our operational costs and to provide new programs to improve our interactions with you.
AEP Ohio provides Internet access to its state jurisdictional tariff documents for the convenience of its customers. AEP Ohio makes no warranty that a particular tariff/schedule chosen by a customer is available to or suitable for that customer. Customers are encouraged to contact AEP Ohio directly to ensure the applicability of a desired tariff/schedule for their service requirements.
American Electric Power operates in Ohio as the Ohio Power Company in two rate zones, Columbus Southern Power and Ohio Power. These companies are jointly managed under the name "AEP Ohio".
These rate schedules and bill calculation spreadsheets contain rates and charges that reflect billing tariffs approved by the Public Utilities Commission of Ohio (PUCO). If you have questions about these rate schedules, please contact customer services at 1-800-672-2231.
Ohio Power Company standard tariffs
These rate schedules contain rates and charges for unbundled standard service and are applicable to customers of the Ohio Power Company, which is registered to do business in Ohio as AEP Ohio.
Ohio Power Company OAD tariffs
These rate schedules contain rates and charges for open access distribution service and are applicable only to customers of Ohio Power Company, which is registered to do business in Ohio as AEP Ohio.
View your bill to see your price to compare
Please use these bill calculation spreadsheets to better understand the charges that make up your bill. To determine if you’re in the Columbus Southern Power Rate Zone or the Ohio Power Rate Zone, simply look at your account number on the top of your bill. If your account number begins with 10, you are a Columbus Southern customer. If your account begins with 07, you are an Ohio Power customer.
If you are billed by a submetering company and are not an AEP Ohio customer, you can use this bill calculation spreadsheet to compare your current rate to ours. This is for residential rates only. This spreadsheet is a tool for informational purposes only.
Submetering Bill Calculation Spreadsheet – Columbus Southern Power Rate Zone
AEPOhio.com and the AEP Ohio customer mobile app (com.aep.customerapp.aepohio).
Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each.
Throughout the site or app, we may provide links to resources and sites that are not part of AEPOhio.com or the AEP Ohio customer mobile app.
Passively collected information
Personally identifiable information
The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.
In addition, we may use elements of this information in the following situations:
Also, AEP Ohio reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.
AEP Ohio takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from AEP Ohio may not be secure.
If you would like to update your personally identifiable information or if you have questions
you provide any personally identifiable information through this site. Use of our web site after
This policy was last revised on December 13, 2017.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.672.2231.
Please login to manage your account.