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AEP Ohio Wins Emergency Response Award

AEP Ohio was presented an Emergency Response Award by the Edison Electric Institute (EEI) for helping restore power following several large storms in 2020.

AEP Ohio was presented an Emergency Response Award by the Edison Electric Institute (EEI) for helping restore power following several large storms in 2020.


AEP Ohio Neighbor to Neighbor Program Granting Millions to Customers in Need

GAHANNA, Ohio, January 13, 2021 – AEP Ohio’s Neighbor to Neighbor Program is granting up to $3.5 million for eligible customers who are experiencing financial hardships. Through a partnership with AEP Ohio, an American Electric Power (NYSE: AEP) company, and Dollar Energy Fund, the Neighbor to Neighbor Program supports families in need with a grant applied directly to their AEP Ohio bill, helping customers maintain their basic electric service. Eligible account holders may apply now, with applications processed on a first-come, first-served basis until funding is depleted.

GAHANNA, Ohio, January 13, 2021 – AEP Ohio’s Neighbor to Neighbor Program is granting up to $3.5 million for eligible customers who are experiencing financial hardships. Through a partnership with AEP Ohio, an American Electric Power (NYSE: AEP) company, and Dollar Energy Fund, the Neighbor to Neighbor Program supports families in need with a grant applied directly to their AEP Ohio bill, helping customers maintain their basic electric service. Eligible account holders may apply now, with applications processed on a first-come, first-served basis until funding is depleted.


'Utility Scam Awareness Week' Comes During High-Risk Time for Customers

With the COVID-19 pandemic and holidays right around the corner, this is a particularly high-risk time for many people including senior citizens, low-income residents and understaffed small businesses to be targeted by scammers. 

With the COVID-19 pandemic and holidays right around the corner, this is a particularly high-risk time for many people including senior citizens, low-income residents and understaffed small businesses to be targeted by scammers. 


AEP Ohio Hosts Virtual Open House to Discuss Electric Transmission Improvements in Southeast Columbus

AEP Ohio representatives plan an approximate $64 million investment to upgrade the electric transmission grid serving customers in Southeast Columbus and Groveport.

AEP Ohio representatives plan an approximate $64 million investment to upgrade the electric transmission grid serving customers in Southeast Columbus and Groveport.


AEP Ohio Announces Intent to Resume Standard Business Practices

AEP Ohio has filed a plan with the Public Utilities Commission of Ohio (PUCO) to begin a careful transition to standard business operations. Since March 13, 2020, AEP Ohio has operated under a COVID-19 emergency plan, which includes a moratorium on service disconnections for non-payment. As part of the AEP Ohio transition to standard business operations, service disconnections for past due customer accounts will resume in September, upon approval from the PUCO.

AEP Ohio has filed a plan with the Public Utilities Commission of Ohio (PUCO) to begin a careful transition to standard business operations. Since March 13, 2020, AEP Ohio has operated under a COVID-19 emergency plan, which includes a moratorium on service disconnections for non-payment. As part of the AEP Ohio transition to standard business operations, service disconnections for past due customer accounts will resume in September, upon approval from the PUCO.


AEP Ohio Neighbor to Neighbor Program is Accepting Applications for Summer Cooling & COVID-19 Assistance

GAHANNA, Ohio, July 1, 2020 – The AEP Ohio Neighbor to Neighbor Program is now accepting applications for utility assistance grants for the 2020 summer cooling season.  Through a partnership between AEP Ohio, an American Electric Power (NYSE: AEP) company, and Dollar Energy Fund, eligible AEP Ohio customers who need help during the summer months can apply for assistance to maintain or restore their electric service.

GAHANNA, Ohio, July 1, 2020 – The AEP Ohio Neighbor to Neighbor Program is now accepting applications for utility assistance grants for the 2020 summer cooling season.  Through a partnership between AEP Ohio, an American Electric Power (NYSE: AEP) company, and Dollar Energy Fund, eligible AEP Ohio customers who need help during the summer months can apply for assistance to maintain or restore their electric service.


SUMMER STORM UPDATE - JUNE 11, 12:30 P.M.

More than 3,000 line, contractor and support personnel are working to restore power after a fast-moving, strong storm with winds higher than 60 m.p.h. crossed the state. 

More than 3,000 line, contractor and support personnel are working to restore power after a fast-moving, strong storm with winds higher than 60 m.p.h. crossed the state. 


AEP Ohio Submits Request to Update Base Rates, Lays Out Plan For Future Improvements and New Services

AEP Ohio, an American Electric Power (NYSE: AEP) company, today submitted to the Public Utilities Commission of Ohio (PUCO) a request to update the base rates charged to customers for delivering electricity to homes and business. AEP Ohio was required to initiate this process under a 2018 agreement between regulators and other groups. However, due to the economic uncertainty created by the COVID-19 pandemic, AEP Ohio has also requested that the PUCO delay the case’s procedural schedule. Under the extended timeline, customers would not see any changes to base rates until mid-2021. 

AEP Ohio, an American Electric Power (NYSE: AEP) company, today submitted to the Public Utilities Commission of Ohio (PUCO) a request to update the base rates charged to customers for delivering electricity to homes and business. AEP Ohio was required to initiate this process under a 2018 agreement between regulators and other groups. However, due to the economic uncertainty created by the COVID-19 pandemic, AEP Ohio has also requested that the PUCO delay the case’s procedural schedule. Under the extended timeline, customers would not see any changes to base rates until mid-2021. 


AEP OHIO REMINDS CUSTOMERS TO WATCH FOR SCAMMERS AMID COVID-19

In the wake of COVID-19, customers need to be prepared for an uptick in scam attempts. This is a particularly vulnerable time for many people including senior citizens, low-income residents and understaffed small businesses.

In the wake of COVID-19, customers need to be prepared for an uptick in scam attempts. This is a particularly vulnerable time for many people including senior citizens, low-income residents and understaffed small businesses.


AEP Foundation Donation to Aid Ohio Agencies

GAHANNA, Ohio, March 27, 2020 –  The AEP Ohio Fund of the Columbus Foundation will donate $180,000 in emergency funds to help address the hardships faced by customers and communities amid the COVID-19 pandemic.

GAHANNA, Ohio, March 27, 2020 –  The AEP Ohio Fund of the Columbus Foundation will donate $180,000 in emergency funds to help address the hardships faced by customers and communities amid the COVID-19 pandemic.


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