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Service Requests

Stop Service Turn off electricity or remove your account at a location.

Remove temporary service

Remove service equipment

Request a Letter of Credit If you need a credit reference, we can send one based on your history with us.

Meter Reading Schedule See when we'll stop by to read your meter.

Electric Choice Learn more about your choices for retail electric generation providers and control how your information is shared.

Third Party Authorization

Business account holders can give third parties authorization to access their energy usage information.

Third-party authorization for businesses

Discover our commitment to you

Get answers to questions about your electric service, including your rights and responsibilities as a customer in the AEP Ohio Handbook.

AEP Ohio Customer Handbook

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