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Assistance Available to Eligible AEP Ohio Customers

June 18, 2022

Bill Assistance for Eligible AEP Ohio Customers

Starting Monday, June 20, we are expanding the current bill assistance available through the Neighbor to Neighbor program. Current funding available through this program is $2.7 million. This special expanded assistance opportunity will provide eligible AEP Ohio customers in need with a grant applied directly to their bill, even if they are not currently past due. Customers can learn more and, if eligible, apply between June 20 and July 29, 2022 at AEPOhio.com/n2n while funds are available.

Franklin County Residents – Assistance Available Through Local Organizations

The extreme storms that hit June 13-14, followed by extremely hot weather, resulted in an emergency situation where power outages throughout Columbus had to be taken to prevent wider spread outages, which created challenges for many Franklin County communities. We’re partnering with various organizations, including Columbus Urban League, IMPACT Community Action, Lifecare Alliance and Mid-Ohio Food Collective, and are providing a financial contribution of $1 million funded by the AEP Ohio Fund of the Columbus Foundation that will be used to help respond to the impacts these residents experienced as a result of this highly unique event. The AEP Ohio Fund and the AEP Foundation have consistently supported non-profits that are providing support to our customers and communities.

These organizations will use these funds to expand or supplement the community support they currently provide. Each program may have its own eligibility requirements.

Mid-Ohio Food Collective – collects and distributes food to combat hunger throughout the region. You can find more information about eligibility requirements and available service locations at https://mofc.org/get-help/

LifeCare Alliance – assists older adults or medically challenged residents through a variety of programs including Meals on Wheels. More information can be found by visiting https://www.LifeCareAlliance.org or calling 614-278-3130.

Columbus Urban League – offers emergency rental and other housing assistance. More information is available at https://www.cul.org/

IMPACT Community Action – administers utility and housing assistance programs. You can learn more about their programs and eligibility requirements by visiting https://www.impactca.org/housing-crisis

In addition to the assistance opportunities created by the donation, residents also can seek assistance related to storm impacts through:

Visit AEPOhio.com/Assistance to find additional information on all payment assistance available to AEP Ohio customers.


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