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Stop Service

System Maintenance
Many online functions, like login and outage reporting, won't be available from 1:00 AM - 7:00 AM ET on Sunday, 7/13.

If you have an urgent issue, please call our Customer Operations Center at 800-672-2231.

Moving to a new service location?

Need to turn off electricity at an address and close your account? You’re in the right place. However, if you’re moving to another AEP Ohio address, use our transfer service form.


Removing equipment?

You can remove an AEP Ohio outdoor light, remove a meter, or stop temporary service by using our modify service forms.

System Maintenance
Many online functions, like login and outage reporting, won't be available from 1:00 AM - 7:00 AM ET on Sunday, 7/13.

If you have an urgent issue, please call our Customer Operations Center at 800-672-2231.