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Pay By Phone

AEP Ohio partners with BillMatrix for immediate payments by phone. Call BillMatrix toll-free at 800.611.0964 to make a payment.

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  • Payments made after 4:00 p.m. ET, on a weekend, or on a holiday will post on the next AEP Ohio business day.
  • A fee charged by our partner BillMatrix may apply. More details about BillMatrix payments.

Please Note: If you have questions not related to this payment service, please contact AEP Ohio directly.


Looking to Avoid Fees? If you are enrolled in paperless billing, you can make free immediate payments from your checking account.

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