Customers: AEP Ohio's media representatives are unable to assist customers with their accounts.
For billing, outage or service inquiries, customers should call AEP Ohio's 24-hour Customer Solutions Center toll-free at 1-800-672-2231.
News media: For power outages or other issues in AEP Ohio's service territory, please contact AEP Ohio at:
Media also may email inquiries to firstname.lastname@example.org.
If on deadline or an immediate response is needed, media should call 1-866-641-1151.
Reporters seeking information about the Northern Panhandle of West Virginia, including Wheeling, can find the media contact for that area at AppalachianPower.com/MediaContacts.
For industry and corporate issues, please call AEP’s corporate media relations office.
For AEP Corporate Headquarters, please call 614-716-1000.