GAHANNA, Ohio — AEP Ohio is encouraging customers who have fallen behind on their bills to apply for the Neighbor to Neighbor program. The program provides utility assistance grants that are applied directly to customers’ electric bills.
When costs are rising for many necessities, higher than expected electric bills can put a strain on household budgets. Through a partnership between AEP Ohio and Dollar Energy Fund, the Neighbor to Neighbor program supports customers in need with a grant applied directly to their AEP Ohio account to maintain or restore their electric service. Assistance is available once per program year on a first-come, first-served basis. Grants are dispersed to eligible applicants while funding is available.
“Assistance funds are available now and can help. If you’ve fallen behind on your electric bill, we are here to support you. Please reach out to our team to talk through your options,” said Deanna Gilliland, manager of consumer and energy efficiency programs at AEP Ohio.
Dollar Energy Fund is a private nonprofit organization that relies on the generosity of individual donors to fulfill its mission. AEP Ohio matches every dollar donated to the Neighbor to Neighbor program, giving these tax-deductible donations twice the impact. Individuals can support the Neighbor to Neighbor program by donating through their AEP Ohio bills or online. Since AEP Ohio and Dollar Energy Fund launched the program in May 2009, more than $18.5 million in assistance has been provided across more than 70,000 customer grants.
HOW TO APPLY
Households may be eligible for up to a $350 grant. To apply, customers may complete an application online or visit a community agency to submit it in person. Customers are limited to one Neighbor to Neighbor grant per program year. Eligibility guidelines and application instructions can be found at AEPOhio.com/N2N.
ADDITIONAL BILL ASSISTANCE OPTIONS AVAILABLE
Customers also are encouraged to visit AEPOhio.com/BillHelp to take a simple two-minute survey to find programs and payment assistance options that are right for them. There are programs available for everyone.
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About AEP Ohio
AEP Ohio is based in Gahanna, Ohio, and is a unit of American Electric Power. AEP Ohio provides electricity to 1.5 million customers across 61 counties. News and information about AEP Ohio can be found at AEPOhio.com.
About AEP
American Electric Power (Nasdaq: AEP) is committed to improving our customers’ lives with reliable, affordable power. We expect to invest $72 billion from 2026 through 2030 to enhance service for customers and support the growing energy needs of our communities. Our nearly 17,000 employees operate and maintain the nation’s largest electric transmission system with 40,000 line miles, along with more than 252,000 miles of distribution lines to deliver energy to 5.6 million customers in 11 states. AEP also is one of the nation’s largest electricity producers with approximately 30,000 megawatts of diverse owned and contracted generating capacity. We are focused on safety and operational excellence, creating value for our stakeholders and bringing opportunity to our service territory through economic development and community engagement. Our family of companies includes AEP Ohio, AEP Texas, Appalachian Power (in Virginia, West Virginia and Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana, east Texas and the Texas Panhandle). AEP also owns AEP Energy, which provides innovative competitive energy solutions nationwide. AEP is headquartered in Columbus, Ohio. For more information, visit aep.com.