Customer Choice for Residential
Making the Switch
Learn how to switch to a new provider or how to switch back to AEP Ohio.
Glossary of Terms
Definitions of terms to help you understand the language of many of the electric service provider documents.
Lists of Active Providers
A list of Certified Retail Electric Service (CRES) electric providers and a list of certified aggregators in
the AEP Ohio Service Territories.
Opt Off/Opt Onto Shared Customer List
Ask AEP Ohio to remove your name from a list provided to other service providers. Or, if you change your mind,
ask AEP to put you back on the list.
Learn more from resources such as the Public Utilities Commission of Ohio's website.
Frequently Asked Questions
View a list of common questions we have received from our customers about switching electric providers.