Bill Facts

As the cost of electricity increases, many of our residential customers have asked why? We want to provide you with answers and offer ways you can save on future bills.

• Help me to better understand my bill
• Why am I seeing so many changes in my bill?
• How AEP Ohio’s business has changed

There are a number of factors that may affect the amount you see on your bill.

• My home is all electric
• I am on the budget plan
• I have chosen a generation supplier other than AEP Ohio

There are a number of steps you can take to level out or reduce the amount you pay each month.

• Average Monthly Payment
• Programs for Customers on Low and Fixed Incomes
• Reduce your usage through rebates, programs and no/low cost steps around the house
• Shop for a new generation provider

I still have questions regarding my bill

We are here 24/7 to assist you. If you have questions regarding your bill, please contact our Customer Operations Center at 1-800-672-2231 or use our online bill calculation tool to better understand the charges that make up your bill.