Thank you for your patience.
A severe storm crossed Ohio yesterday (April 29, 2025), causing outages for about 72,000 AEP Ohio customers at the peak. As of 11 a.m. today (April 30), about 40,000 customers remain without power. More than 2,000 field personnel are working to repair equipment, clear debris and restore powe... Read more
Select an issue to get started.
Want a real-time outage update? Log in to check your outage status or search our outage map.
We always do our best to keep the lights on for the community, but sometimes outages occur. And when they do, we’ll not only send out our crews to fix the issue immediately, but we’ll be sure to let you know when electricity might be restored. We know you depend on us for power and we take that responsibility very seriously.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.672.2231.
Please login to manage your account.