Making the Switch
Learn how to switch to a new provider or how to switch back to AEP Ohio.
Glossary of Terms
Definitions of terms to help you understand the language of many of the electric service provider documents.
Lists of Active Providers
A list of Certified Retail Electric Service (CRES) electric providers and a list of certified aggregators in the AEP Ohio Service Territories.
Opt Off/Opt Onto Shared Customer List
Ask AEP Ohio to remove your name from a list provided to other service providers. Or, if you change your mind, ask AEP to put you back on the list.
Notification and Metering Point
Learn what you need to do to notify AEP that you're switching providers.
Suggested Questions to Ask a Potential Provider
View a list of questions to ask a potential provider when you're considering switching.
Learn more from resources such as the Public Utilities Commission of Ohio's website.
Frequently Asked Questions
View a list of common questions we have received from our customers about switching electric providers.
Learn the steps AEP Ohio takes to quickly and safely get the power back on
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