6/29/2018
AEP OHIO HELPS CUSTOMERS KEEP ELECTRIC BILLS STEADY AS SUMMER TEMPERATURES RISE

GAHANNA, Ohio, June 29, 2018 – Running your air conditioner during the summer can mean higher electric bills. AEP Ohio, a subsidiary of American Electric Power (NYSE: AEP), has a program to help customers avoid seasonal bill increases — the Average Monthly Payment (AMP) plan.

AEP Ohio’s AMP plan spreads electric costs out over the whole year by basing monthly payments on a rolling 12-month average. Each month, the oldest bill is removed from the average and the current month’s bill is added. The result is a payment that might go up or down a few dollars but will remain relatively stable each month. AMP does not include a “settle-up” month, unlike the company’s Budget plan, which does.

"Enrolling in AMP provides our customers more predictable payments, which makes monthly budgeting much easier," said Katie Grayem, director of customer experience for AEP Ohio. "It’s also a great alternative for our Budget Plan customers who want to avoid large, annual settle-up payments.”

In addition to AMP, AEP Ohio offers a variety of energy efficiency programs to help customers save money and energy this summer, including a Home Energy Profile. This free, online service provides personalized recommendations based up a short survey about your home, appliances and energy use. When customers complete the profile, they receive a free energy efficiency kit by mail.

Here are a few tips to help you further reduce your electric usage and bill this summer:

  • Turn off lights, fans and electronics when not in use.
  • Replace incandescent light bulbs with Energy Star LEDs.
  • Pull the plug on devices, like phone chargers, when not in use. They still consume energy, even when turned off. As a friendly reminder, unplugging your DVR/cable box might interrupt recordings of your favorite television shows and result in a full system reboot.
  • Use smart power strips for electronics likes computers and televisions. They can sense when a device is turned off or not being used and will shut off the power automatically.
  • Close window blinds to prevent the sun from increasing indoor temperatures.
  • Keep the thermostat to a minimum of 78 degrees while circulating cool air with box and ceiling fans.
  • Caulk, weather-strip and insulate windows and doors wherever air leaks are found.
  • Replace air conditioner filters. Clean filters can lower air conditioner energy consumption up to 15 percent.

AEP Ohio customers can enroll in AMP by calling the company’s 24-hour Customer Solutions Center at 800-672-2231 or by logging into their account and updating their billing preferences.

AMP is only applicable to AEP Ohio charges. If you participate in Ohio Choice and want to enroll in a budget plan for generation charges, contact your generation provider.

For more information and ways to save, visit AEPOhio.com/AMP.

                                                                                             ---

About AEP Ohio

AEP Ohio delivers electricity to nearly 1.5 million customers of AEP’s subsidiary Ohio Power Co. in Ohio. AEP Ohio is based in Gahanna, Ohio, and is a unit of American Electric Power. News and information about AEP Ohio can be found at AEPOhio.com

American Electric Power is one of the largest electric utilities in the United States, delivering electricity and custom energy solutions to nearly 5.4 million customers in 11 states. AEP owns the nation’s largest electricity transmission system, a more than 40,000-mile network that includes more 765-kilovolt extra-high voltage transmission lines than all other U.S. transmission systems combined. AEP also operates 224,000 miles of distribution lines. AEP ranks among the nation’s largest generators of electricity, owning approximately 26,000 megawatts of generating capacity in the U.S. AEP supplies 3,200 megawatts of renewable energy to customers. AEP’s utility units operate as AEP Ohio, AEP Texas, Appalachian Power (in Virginia and West Virginia), AEP Appalachian Power (in Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana and east Texas). AEP’s headquarters are in Columbus, Ohio.

About the City of Delaware

The City of Delaware is a family-oriented community that blends a traditional hometown atmosphere with a modern, independent spirit. The city comprises a population of nearly 40,000 and is the seat of government for Delaware County. Delaware is included on Money Magazine’s “100 Best Places to Live in America” list. Learn more at www.delawareohio.net.

MEDIA CONTACT:
AEP Ohio Media Relations
1-866-641-1151 or 614-883-7999
aepohiomediarelations@aep.com

More From AEP Ohio

Sign Up Now Pay Online for Free with Paperless Billing

Pay Online for Free with Paperless Billing

Learn More

You wanted a bill that is simple, clear and colorful

How We Restore Power Learn more

How We Restore Power

Find Out How Save Energy. Save Money

Save Energy. Save Money

Visit AEP.com
Use of this site constitutes acceptance of the AEP Terms and Conditions. View our Privacy Policy. © 1996-2015 American Electric Power. All Rights Reserved.

Privacy Policy

Privacy Policy for AEP Ohio, a unit of American Electric Power (AEP)

Scope

This Privacy Policy applies only to AEPOhio.com and the AEP Ohio customer mobile app (com.aep.customerapp.aepohio). Other AEP websites and apps may be governed by their own privacy policies, appropriate to the uses and needs of each. Throughout the site or app, we may provide links to resources and sites that are not part of AEPOhio.com or the AEP Ohio customer mobile app. This Privacy Policy does not apply to those resources and sites.

Consent

By using this site or app, you consent to the terms of this Privacy Policy. Whenever you submit information via this site or app, you agree to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

Information Collected

  1. Passively collected information

    During your use of this site or app, we may collect anonymous information about your visit here through the use of server logs, cookies, scripts, tracking pixels and other Web traffic tracking systems. This information is aggregated and used to improve user experience through analysis of user activities. This information is never combined with any of the personally identifiable information you may provide in your use of the features of this site or app.
  2. Personally identifiable information

    On certain forms of this site or app, you may be asked to provide information about yourself or your account with us, either to identify yourself to us or to request a service from us. In each case, we will inform you what information is provided at your option and what information is required to complete the transaction or activity you are engaged in. If you are unwilling to provide this required information, you will be unable to complete the requested transaction.

Use and disclosure of information

The information you provide to us will be used to respond to requests you may make for services. Some or all of this information may be added to your permanent account record and may be used for research purposes.

In addition, we may use elements of this information in the following situations:

  1. We may transfer the information to AEP Ohio’s affiliates and subsidiaries, unless such transfer is prohibited by law;
  2. We may transfer the information as part of a merger, consolidation, acquisition, divestiture or other corporate restructuring (including bankruptcy);
  3. We may make the information available to third parties who are providing the product, service or information that you have requested (but not your password);
  4. We may make such information available to third parties who are providing services to AEP Ohio (for example, providing the information to third parties performing computer-related services for AEP Ohio);
  5. We may use the information to communicate with you about products and services that may be of interest to you.
  6. We may disclose the information if we form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or
  7. We may disclose the information if we believe that disclosure is required by law or regulation or in response to a subpoena or other order of a court or other governmental agency.

AEP Ohio uses Flurry Analytics Service (provided by Yahoo) in order to improve its mobile apps. Flurry’s privacy policy governs the use of this information.

Also, AEP Ohio reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

We will not sell, rent or otherwise disclose the information we gather about you or your account to any third party, except as outlined in this Privacy Policy.

Security

AEP Ohio takes reasonable steps to protect your personally identifiable information as it is transferred to us, through the use of Web technologies such as the Secure Sockets Layer and others. However, no Internet transmission of information is ever completely secure or error-free. In particular, e-mail sent to or from AEP Ohio may not be secure.

How to Reach Us

If you would like to update your personally identifiable information or if you have questions about this privacy policy, please contact us.

Changes to This Policy

AEP Ohio reserves the right to change this Privacy Policy at any time. If this Privacy Policy changes, the revised policy will be posted to this site. Please review this Privacy Policy before you provide any personally identifiable information through this site. Use of our web site after the posting of a revised privacy policy constitutes your consent to the revised policy.

This policy was last revised on December 13, 2017.

Close ×

Sign Up For Alerts

Subscribing to AEP Ohio alerts gives you instant notification for:

  • Billing & Payments - avoid late payments and disconnection
  • Outage Updates - find out if there's an outage at your address and when power will be back on

Win an Xbox One with Alerts!

Enroll in alerts to be eligible to win. Subscribing to I&M alerts gives you instant notification for:

  • Billing & Payments - avoid late payments and disconnection
  • Outage Updates - find out if there's an outage at your address and when power will be back on

Loading video...

×