FRANKFORT, KY – Kentucky Power continues restoration efforts to approximately 11,700 customers after a severe wind storm crossed Kentucky Power’s service area Wed., Feb. 11. At the height of outage cases, approximately 38,800 Kentucky Power customers were without electricity service. The storm’s high winds caused extensive damage to power company facilities and equipment as trees and tree branches fell across power lines, utility poles and support structures broke and wires fell to the ground.

Restoration Notes:
Kentucky Power crews work around the clock to restore service as safely and quickly as possible. At this time, Kentucky Power estimates it may be as late as midnight Tuesday before all its customers see power restored. Most customers will see their power restored before Monday, however.

The company reports there are many downed power lines throughout its service area and cautioned residents to never approach downed power lines. No matter how harmless a downed wire may appear it should be considered energized and dangerous. Report all downed power lines to Kentucky Power at (800) 572-1113 or notify local emergency or law enforcement officials immediately. Never approach or touch anything that comes in contact with a downed power line.

Kentucky Power asks residents without power not to stop linemen, crew trucks or tree trimmers as they work or travel; doing so will only hinder ongoing restoration efforts. The company asks customers for their patience and understanding as we make repairs to electrical facilities serving them.

Customers should be aware that Kentucky Power cannot connect power to any home or business where there is damage to the electrical service entrance. The service entrance is the area located 1) at the meter, 2) between the meter and the home’s electrical panel, or 3) the location where Kentucky Power’s cable connects to the home/business owner’s cable. Customers need to have a qualified electrician repair this damage and a state inspection performed before power can be restored to the home or business. Kentucky Power’s Customer Solution Center representatives can provide customers more information about this requirement by calling (800) 572-1113.

Outage Numbers & Restoration Estimates:
As of 10 a.m. today, the following outage numbers were estimated by the company. These numbers are subject to change as new outage situations are identified or reported. Kentucky Power is bringing in additional, outside resources to help restore power. Approximately 70 percent of all customers affected by the storm have been returned to service.

Service Area: Customers (Primary Counties)
Ashland/Cannonsburg: 780 (Boyd, Carter, Greenup, Lawrence Counties) ¹

Hazard: 6,200 (Breathitt, Knott, Leslie, Perry Counties) ⁴
Paintsville: 630 (Johnson, Morgan, Magoffin Counties) ³
Pikeville: 1,300 (Floyd, Knott, Pike Counties) ²
South Williamson : 1,900 (Martin, Pike Counties) ²
Whitesburg: 870 (Letcher County) 3

Total 11,680

¹ Estimated full restoration for this area: noon, Saturday. (95% complete by midnight, tonight)
² Estimated full restoration for this area: midnight, Monday. (95% complete by midnight, Sunday)
³ Estimated full restoration for this area: midnight, Sunday. (95% complete by midnight, Saturday)
⁴ Estimated full restoration for this area: midnight, Tuesday. (95% complete by midnight, Monday)

Customers and media representatives can track the number of outages in their area by going to www.kentuckypower.comand clicking on "storm & outage center" then "see current outages." The site provides a customer outage count by county.

Kentucky Power is an operating unit of American Electric Power and provides electricity to approximately 175,000 customers in all or parts of 20 Eastern Kentucky counties.

American Electric Power is one of the largest electric utilities in the United States, delivering electricity to more than 5 million customers in 11 states. AEP ranks among the nation’s largest generators of electricity, owning nearly 38,000 megawatts of generating capacity in the U.S. AEP also owns the nation’s largest electricity transmission system, a nearly 39,000-mile network that includes more 765 kilovolt extra-high voltage transmission lines than all other U.S. transmission systems combined. AEP’s transmission system directly or indirectly serves about 10 percent of the electricity demand in the Eastern Interconnection, the interconnected transmission system that covers 38 eastern and central U.S. states and eastern Canada, and approximately 11 percent of the electricity demand in ERCOT, the transmission system that covers much of Texas. AEP’s utility units operate as AEP Ohio, AEP Texas, Appalachian Power (in Virginia and West Virginia), AEP Appalachian Power (in Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana and east Texas). AEP’s headquarters are in Columbus, Ohio.

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