We continue to work to improve the reliability of your electric service, and to make sure it meets your standards and ours. We made numerous improvements in your area during 2020 and so far in 2021. We've removed nearly 400 trees threatening your electric service and trimmed an additional 3,400 trees. We truly appreciate your patience and are committed to improving the electric service in your community.
Here's what you can expect:
Nearly a dozen electric poles have been replaced, a transformer and a few other critical infrastructure pieces identified during our most recent inspection.
Our engineers are also exploring additional options in targeted areas to improve electric service. We'll keep you informed on any future developments, and of course will let you know what you can expect and when.
We understand your frustration and truly appreciate your patience — we're committed to improving the electric service in your community.