While we’ve taken a number of steps to improve the reliability of your service, we still have work to do to make sure it meets your standards and ours. We truly appreciate your patience and are committed to improving the electric service in your community.
At the beginning of 2021, work to replace 8 utility poles, underground cable and trim back trees along the more than 30 miles of our lines was completed. With our forestry work, the goal is to prevent longer and unpredictable future outages by keeping hazardous trees away from our power lines and other equipment. A more detailed list of projects completed is under the FAQs.
Our engineers are also exploring additional options in targeted areas to improve electric service. We’ll keep you informed on any future developments, and of course will let you know what you can expect and when.
We understand your frustration and truly appreciate your patience — we’re committed to improving the electric service in your community.