AEP Ohio urges customers to recognize and report scams. Keep these simple tips in mind:
- AEP Ohio will never call or email to ask for personal or financial information.
- Only make payments to authorized AEP Ohio agents or through options listed on AEPOhio.com. We’ll never demand immediate payment with prepaid debit cards or threaten to shut off your power if that payment isn’t made.
- Told your account is past due? It’s quick and easy for you to verify your account’s status online at AEPOhio.com.
- Our employees always are willing to show their company ID. Just ask.
Think you’ve been scammed? Have doubts about who you are dealing with over the phone, online or in person? Call us 24/7 at 1-800-672-2231.